Terms of service

LAST UPDATED ON: 10-6-2021

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 AND RULES THERE UNDER AS APPLICABLE AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

Welcome to the Terms of Use (“Terms”) of Gowri Putra, a proprietorship through its sole proprietor Dileep Govindaraju, with its principal place of business at 63/1, Gottigere Lake Road, before Balaji Gardens Layout, Gottigere, Bengaluru 560083 (“Company”, “We”, “Us”, or “Our”). The Company is engaged in the business of Gardening Products, Home Decor and Services (“Service”).

By accessing or using the website available at greenhouseblr.com or purchasing products or using or accessing the website available at greenhouseblr.com/shop and any subdomains (“Website”), You agree to be bound by these Terms.

Your agreement with Us includes these Terms and the Privacy Policy available on the Platform (collectively “Agreement”).

The Website and Application are collectively referred to as “Platform”.

The expressions “You” or “Your” or “User” refers to any person who downloads, accesses or uses the Platform for any purpose.

“Products” shall mean any products or services sold on the Platform by the Company.

All terms used with a capitalized first letter shall have the meaning assigned to them in these Terms or the Privacy Policy.

1. AMENDMENT TO THE TERMS

If You do not agree with these Terms or any provisions in the Agreement, then refrain from using the Platform. We reserve the right to change, modify, amend, or update these Terms and/or the Agreement from time to time and such amended provisions of these Terms and/or the Agreement shall be effective immediately upon being posted on the Platform. You can determine when these Terms and/or Agreement were last revised by referring to the ‘LAST UPDATED’ at the top of these Terms and/or Agreement. Your continued use of the Platform shall be deemed to signify Your acceptance of these provisions or amended provisions of these Terms and/or the Agreement.

2. ELIGIBILITY CRITERIA

You represent and warrant that You have the right to access or use the Platform. The Platform can only be availed by those individuals or business entities, including sole proprietorship firms, companies and partnerships, which can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Platform.

3. GENERAL DISCLAIMER

By using the Platform, You agree that You meet the Eligibility Criteria as detailed in Clause 2 (above) and that You are fully able and competent to understand and accept this Agreement as a binding contract and to abide by these Terms.
You agree that You shall not access the Platform by any other means other than through the interfaces that are provided by Us.
You agree that You shall not acquire, copy, or monitor any portion of the Platform in any way to reproduce or circumvent the navigational structure or presentation of the Platform, to obtain or attempt to obtain any materials, documents, or information through any means not specifically made available through the Platform.
You agree that You shall not attempt to reverse engineer, de-encrypt, or otherwise derive the design, internal logic, structure or inner workings (including algorithms and source code) of the Platform, any other software, products, models, prototypes, or other items provided by Us.
You agree that You shall not use any deep link, robot, spider or other automatic device or methodology, or any similar or equivalent manual process, to access, acquire, download, copy or monitor the Platform or any part thereof, or obtain any content through means not specifically made available through the Platform.
You agree that You shall not breach any provisions of the Agreement or violate any provisions of applicable law.

4. CODE OF CONDUCT

You shall not host, display, upload, modify, publish, transmit, store, update or share any information that:

belongs to another person and to which the You do not have any right to;
is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
is harmful to child;
infringes any patent, trademark, copyright or other proprietary rights;
violates any law for the time being in force;
deceives or misleads the addressee about the origin of such messages or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
impersonates another person;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation;
contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; and
is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person.

5. REGISTRATION PROCESS

The User shall register on the Platform through the User’s Google account or by email. The User must be a registered user to purchase of Products available on the Platform.

6. SHIPPING POLICY

The Products are shipped only within Bengaluru city limits within 4-5 working days of order confirmation.
Once the Products is dispatched for delivery, We will notify You of the same.
In case the Product is unavailable, We will keep You informed and we will source the same in 3- 4 weeks and dispatch it.

7. RETURN POLICY

The Company operates on a no return or refund policy for all Products.
The Company does not accept return of Products expect in case of damaged Products.
In case You receive any damaged Products, it must be brought to Our notice within 48 hrs of receiving the Product, along with supporting images of the damaged Products. Only then we will provide a replacement.
Post 48 hrs from delivery, there would be no return or exchange.
The product to be eligible for a return must be unused and in its original packaging, with a proof of purchase.

8. DISCLAIMER

PRODUCT IMAGES ARE FOR ILLUSTRATIVE PURPOSES ONLY AND MAY DIFFER FROM THE ACTUAL PRODUCT. DUE TO DIFFERENCES IN MONITORS, COLOURS OF PRODUCTS MAY ALSO APPEAR DIFFERENT TO THOSE SHOWN ON THE PLATFORM.

9. TERMINATION

Company may suspend or terminate use of the Platform:

if it believes, in its sole and absolute discretion that the User has breached, violated, abused, or unethically manipulated or exploited any term of the Agreement;
if it is brought to the Company’s notice or if it is discovered that the User is under the age of 18 (eighteen) years; and
if Company has reasonable grounds to suspect that any information provided is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms.

10. USE OF YOUR PERSONAL INFORMATION

In the course of use of the Platform, the User may be asked to provide certain personal information to Us. The Company’s information collection and use policies with respect to privacy of such information are set forth in the Privacy Policy available at [Click Here].

11. NO GUARANTEES

Among other things, the Company does not guarantee that:

The Platform will meet the Your expectations; or
The Platform will be accessible without interruption or in a timely, reliable, or fault-free manner; or
The results obtained through the use of the Platform will be correct and reliable.

No guidance or information, written or oral, obtained from the Company or via the Platform, shall constitute any warranty, which has not specifically been stated in these Terms.

12. DISCLAIMER AND LIMITATION OF LIABILITIES

THIS PLATFORM IS PROVIDED BY THE COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS PLATFORM OR THE INFORMATION, CONTENT INCLUDED ON THIS PLATFORM. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS PLATFORM IS AT YOUR SOLE RISK. THE COMPANY RESERVES THE RIGHT TO WITHDRAW OR DELETE ANY INFORMATION FROM THIS PLATFORM AT ANY TIME IN ITS DISCRETION.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. THE COMPANY DOES NOT WARRANT THAT THIS PLATFORM, ITS SERVERS, OR EMAIL SENT FROM THE COMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

13. INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Company that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms or Privacy Policy.

14. SEVERABILITY

If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that portion shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision. The remainder of the Terms shall continue in full force and effect.

15. WAIVER

No provision of the Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Company. Any consent by the Company to, or a waiver by the Company of any breach by You, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of India. Subject to the dispute resolution clause below, courts and tribunals of Bangalore, India have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms (including any disputes regarding the existence, validity or termination of these Terms).

17. NOTICES

All notices or demands to or upon the Company shall be effective if in writing and shall be deemed to be duly made when sent to 63/1, Gottigere Lake Road, before Balaji Gardens Layout, Gottigere, Bengaluru 560083. All notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the You on the Platform, or by posting such notice or demand on an area of the Platform that is publicly accessible.

Notice to User shall be deemed to be received by such User if and when the Platform is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or immediately upon Platform’s posting such notice on an area of the Platform that is publicly accessible.

18. MISCELLANEOUS

Headings for any section of the Agreement are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
the Company shall have the right to assign its obligations and duties in this Agreement to any person or entity.
All telephonic calls to the Company will be kept completely confidential. However, Your call may be recorded to ensure quality of service. Further, for training purposes and to ensure excellent customer service, calls from the Company to You or from You to the Company may be monitored and recorded.

Dileep Govindaraju is the designated Grievance Officer in respect of the Platform. Any complaints or concerns with regards to any content on the Platform or any breach of this Agreement or Privacy Policy can be directed to the designated Grievance Officer in writing at 63/1, Gottigere Lake Road, before Balaji Gardens Layout, Gottigere, Bengaluru 560083 or through an email signed with electronic signatures sent to designsbygreenhouse@gmail.com. The customer care number is 9845551004.